Login Book a demo

Smarter care management for enterprise-level organisations

Australia's most powerful AI-powered 4-in-1 platform combining HR, Care Management, Incident Management and Payroll.

Woman using laptop Woman using laptop

Stop feeding your system.
Start supporting people.

Elevate care delivery, streamline workflows and enhance Participant outcomes with Appoyo.

Disconnected systems create invisible risk.

Person working with Appoyo

 Working across multiple platforms and manually transferring key details from one system to the next wastes time and introduces unnecessary risk to your business.

Appoyo replaces that with one connected platform. AI writes your documents, builds rosters from your ROC, fills vacant shifts automatically, selects the correct NDIS line items, and surfaces the reporting you need, all without double-handling data. 

Appoyo is all you need.

1 platform, 1 login to run your entire business.

Simple, Intuitive, Easy to Learn & Use

Go live and start proficiently using Appoyo in 1 day. We've worked hard to design the best system with AI and automation so you click and type less. Everything is just where you think it should be. Follow your nose and you can operate and use Appoyo within 1 day. Teams love using our simple and easy to learn and use platform. From Support Workers to CEOs, we're all smiling with Appoyo.

15-Participant profile dashboard view - Update Play

Funding & Budget Control

Funding is controlled where it matters, during rostering. Appoyo shows live funding position as shifts are created, then tracks over and under servicing with live weekly visibility so issues are caught early. Governance controls can alert or block when budgets are exhausted, reducing financial leakage and last-minute firefighting.

Learn More
13-Participants Main view - Update Play

NDIS ROC to Roster Automation

Drag and drop the standard NDIS ROC Excel file and Appoyo automatically creates participant details and builds the rostered shifts. For providers managing 20 to 40 shifts per week with complex patterns, this can save 3 to 6 hours per ROC build and dramatically reduce human errors that later turn into payroll issues and billing disputes.

Learn More
06-Roster Participant view - Update-1 Play

AI Rostering

AI-assisted rostering recommends the best-fit staff for each shift based on qualifications, availability, travel distance and compliance. Rather than manually searching through availability, the system surfaces the right match quickly, reducing admin time and the risk of roster errors that lead to compliance failures or participant impacts.

Learn More
04-Roster AI optimize main window - Update Play

Auto Shift Replacements

When a carer cancels a shift, Appoyo automatically identifies available suitable staff and sends instant notifications to fill the gap. Once accepted, the roster updates with zero manual intervention. Automation keeps continuity of care higher, reduces risk of non-delivery and means less scrambling at 6am.

Learn More
04-Roster AI optimize main window - Update-1 Play

Auto NDIS Line Items

Appoyo automatically selects the correct NDIS line item from the Support Catalogue based on the shift, time of day and region, eliminating billing mistakes. This removes the need for billers to look up line items, reduces billing errors and delays — a key source of disputes and margin loss for funded providers.

Learn More
Play

Business Team Segregation

Not all teams should see everything by default. Appoyo creates clean organisational structures that separate client and staff visibility based on business unit, preventing data leakage and confusion. Particularly important for providers running multiple business lines, geographic areas, or service streams with different governance requirements.

11-Home Staff dashboard view - Update Play

Integrated SCHADS Payroll

Payroll is built in and designed for care providers, including SCHADS-aware logic and connected workflows. Because payroll sits in the same system as rostering and operational records, there is less exporting, less double handling, and fewer reconciliation problems. Pay runs become cleaner and faster, and reporting is more reliable because it comes from one source of truth.

Play

Customers are saying

Alex

Appoyo is all you need, one platform powers it all!

Alex
Operations Manger - NSW

Emily

Easy to learn and use but powerful and reduced our admin

Emily
Service Manager - WA

Power your growth
with the right plan

Pay annually and save up to 20%

Lite
$36 $45

Care management essentials to get you started. Rostering, compliance, incident management, and billing — live and running on day one.


  • Mobile worker
  • Admin App
  • CMS & document storage
  • Online forms builder
  • Forms library access
  • Company branding
  • e-Signature (client & employee)
Premium
$74 $92.5

Everything in Pro, plus custom development built around how your organisation operates & increased service levels


  • Mobile worker
  • Admin App
  • CMS & document storage
  • Online forms builder
  • Forms library access
  • Company branding
  • e-Signature (client & employee)

Enterprise

Looking for a software & technology parter, not just a system...? Stop building from scratch. Start with a platform built for care - then make it yours!